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Privacy Policy

Privacy Policy

Privacy Policy

At Frontline Event Services, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share information about our customers and users across all our services, including furniture and event rentals throughout the United Arab Emirates.

Information We Collect

We may collect the following types of information:
  • Personal Information: Name, phone number, email address, delivery address, and other contact details when you make a booking or inquiry.

  • Payment Information: Billing details and payment method when processing transactions (Note: We do not store credit card information).

  • Usage Information: Details about how you interact with our website or services, including IP address, browser type, device type, and access times.

  • Communication Data: Any information you provide when contacting our support team or through customer service channels.

How We Use Your Information

We use your information to:
  • Process and deliver rental bookings.

  • Provide customer support and respond to inquiries.

  • Improve our services, website functionality, and customer experience.

  • Send updates, confirmations, and promotional materials (only if you opt in).

  • Comply with legal obligations and enforce our terms of service.

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:
  • Service Providers: Third-party vendors who help us operate (e.g., delivery services, payment processors).

  • Legal Authorities: When required by law or in response to a valid request from public authorities.

Data Security

We take appropriate security measures to protect your data from unauthorized access, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

Your Choices

You have the right to:
  • Access and update your personal information.

  • Request the deletion of your data (subject to legal obligations).

  • Opt out of marketing emails at any time via the unsubscribe link or by contacting us.

Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and track website performance. You can control cookie settings through your browser.

Third-Party Links

Our website may contain links to external sites not operated by Frontline Event Services. We are not responsible for the content or privacy practices of these third parties.